Forum Discussion
12 years ago
I was over a month dealing with the "specialists", and they couldn't fix my game.
I fixed it myself, finally:
1. Download d3dx9_31.dll from the internet somewhere
2. Place it in The Sims 3\Game\Bin folder.
Simple. 🙂
12 years ago
I actually got off the phone with Customer Service, they'll reset your codes so that the game is compatible with Origin.