Sims 3 Won't Launch on New PC w/ Windows 11
Hello, I recently rebuilt my PC and was forced to switch to Windows 11 as that is all that was available to purchase. I’ve spent the last 3 hours going through Sims 3 fixes and every single one I’ve ...
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@NinjaAibou707 The "already running" error is usually due to mods or permissions on the user folder. You don't have mods now that you've moved the user folder, but perhaps the game can't access that folder. The next question is where your Documents directory is located, according to Windows. To find out, search in Windows for Command Prompt, open it, and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
Please post the result. You can write [username] instead of your actual username if you want, but leave the rest intact.
There's no Options.ini file in the new Sims 3 folder because the game is apparently not getting far enough in the launch process to create one.
Here is the result that I'm getting:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Personal REG_SZ C:\Users\[username]\Documents
@NinjaAibou707 That's the correct location, so the problem isn't OneDrive at least. Try instead to move the Electronic Arts folder out of Documents.
If that doesn't help, please reset permissions on the Documents folder. The command you'll use is this:
takeown /F "C:\Users\username\Documents"
Write your actual username for this Windows account (your main one) instead of username. Since the syntax needs to be exactly right, please copy this command to a Notepad file, substitute in your username, and then copy that string when you're ready to use it. Hit Windows key-X and choose either "PowerShell (Administrator)" or "Windows Terminal (Administrator)," whichever option is offered, paste the command into the window, and enter.
Then restart your computer and try again to play.
If that doesn't help, please see this post for further troubleshooting:
You'll of course apply these steps to the Documents folder your account is using, i.e. C:\Users\[your username]\Documents.
If you get past the "already running" message but still can't play, look for an Options.ini file in your main Windows account, and if it's there, set the game to run in windowed mode (again).
Unfortunately, none of these options have worked for me.
I tried moving the Electronics Arts folder to my desktop to no avail, and I used PowerShell (Admin) to activate the command and restarted my PC. I also followed the troubleshooting post you linked and its saying my username already has full control and is already the owner of the folder. There is still no Options.ini file and I am still encountering the issue where upon restarting my computer, the launcher opens, I click play, the launcher reopens again for some reason, and then upon clicking play again it tells me that the game is already running.
@NinjaAibou707 Try moving Documents to a different folder. You can keep it on C if you want; the point is to have its location be something other than C:\Users\username\Documents. Here's how to change it (option one):
