Sims 3 won't launch with Window 10
I used to be able to play Sims 3 on my old PC computer a couple of years ago (bought in 2014). Recently I want to open Sims 3 to play again on the same computer with Window 10 by now. But it crashes ...
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Thank you very much! I will try your suggestions right after lunch. I did have two account merge issue so you might be right on this. And also thanks for your reminder about posting msinfo report on public domain. I thought I just bought this gaming laptop with absolutely nothing on it besides Origin and Sims 3. Is this still a problem? I am not good at computer at all so any advice will be greatly appreciated.
@fat-furtato If you're asking whether posting the msinfo is still potentially an issue, it's more that sharing the information in it could make your system vulnerable, not that the info is too personal all by itself. It's definitely a good laptop for Sims 3 by the way, capable of running the game on ultra graphics settings without any trouble.
Again thank you for your help. Finally I was able to solve my problem through patiently calling EA support. I probably talked to 5 representatives. First 4 gave not much help. Then I got lucky to finally reach someone in Texas who is just fantastic and super smart. He was able to solve my problem through a series of comprehensive operations. He said my problem is most likely related to antivirus software McAfee. In addition, I have to update graphics driver and do a few other things. They also reset the product key. Anyway, problem solved.
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