Sims 3 won't load on ps3

Hi davsas,

This is usually an indication that the console is having difficulty reading the game disc. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD Discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

Note: Other materials, such as a paper towel or a t-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

If the game disc works in another system, this is an indicator that your Playstation 3 console may be damaged. For information on getting your system repaired or replaced, you will want to contact Playstation 3 directly for assistance.

If the game disc does not work in another system, this is a good indicator that the disc is damaged or defective. To acquire a replacement game disc you will want to refer to your manual for warranty information specific to your product.

The options we recommend for game replacement, if needed, are as follows. You may replace the game through the store where you originally purchased it, if that option is still possible. This is by far the fastest way to replace your game with a new copy. If the store is no longer able to replace your game, you may then make use of the EA warranty, found on the inside back of your game manual, or you may use this link: http://warrantyinfo.ea.com/.

Please let us know if that helped.

Thanks,

Ursula