Sims 3 won't load worlds
Any one know why this is happening? I have been in contact with EA help and have done all the troubleshooting advice I can. I have uninstalled and reinstalled both the game and EA app. It won't loa...
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@HellzKillerRox As a test, please try playing in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop; if it copies instead of moving, or you get an error when trying to move it, stop here and let me know.
Otherwise, when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please let me know whether OneDrive is running on this computer, even if you never use it. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Heya, @puzzlezaddict so I already had moved the folder out and tried that. It moved but the game wouldn't run.
I did a dxdiag prior too. I do have one drive running and I am using it. Will this cause issues for it?
@HellzKillerRox Please try pausing OneDrive syncing, which you can do by right-clicking the cloud icon in the lower-right corner of the screen. OneDrive could easily cause this issue by locking up access to Documents and therefore the user folder.
If that doesn't help, please let me know what antivirus you use, or try disabling it, temporarily of course, to see whether it helps. As long as you don't do anything else while testing, your computer should be safe.
@puzzlezaddict Paused the syncing, still coming up with the same issue.
My antivirus is Norton
I honestly have no idea what is going on and its insane@HellzKillerRox Please disable Norton just long enough to test Sims 3. Norton is usually fine but does occasionally act up. If this helps, you can set an exception for TS3.exe; setting one for EADesktop.exe shouldn't be necessary, but it won't hurt.
If that doesn't help, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch the EA App and Sims 3 without reinstalling anything, but your saves and other user content won't be available. Disable Norton when creating the account and testing the game as well, just to be thorough.
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