2 years ago
Sims 3 won't load worlds
Any one know why this is happening? I have been in contact with EA help and have done all the troubleshooting advice I can. I have uninstalled and reinstalled both the game and EA app. It won't loa...
@HellzKillerRox Would you be willing to revert this computer to Windows 10? Its hardware is not officially compatible with Windows 11, and while I haven't seen many issues with PCs that are slightly too old for 11, your processor is six generations too old, which means its firmware and chipset drivers are too. I can't tell you for sure that this is the problem, only that it's a reasonable suspect at this point.
If you don't want to try that, or want to put it off, try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
@puzzlezaddict if I go about resorting back to Windows 10 will I still be able to run any other game I have currently on my PC?
I'm only having issues with the sims 3 and nothing else.
The weird and annoying thing about this whole thing is that I have run the sims 3 on this pc before without any issues.
@HellzKillerRox Any game that runs in Windows 11 would also run in 10. You'd be erasing the C drive, so any games installed there would need to be reinstalled, and you'd need to use the standard "locate game" option for games installed elsewhere, or else tell the launcher to reinstall them to the same location so as to recreate the required registry entries. So it would be some work, but not a permanent barrier to playing those games.
I can't tell you that running Windows 11 on unsupported hardware is in fact your issue. And I can't tell you why it would only be a problem now, although 11 is changing here and there with new updates, and it's entirely possible something recent broke the previous reasonably-good compatibility with your system. If you'd rather try a clean boot first, that's totally understandable.
Another way to hedge your bets, so to speak, would be to partition one of your drives and install Windows 10 there. You'd then have a dual-boot system and be able to select which OS to use, and while you'd need to "reinstall" Sims 3 (to recreate the registry entries), you could skip that step with any game running fine in 11. If it worked, you'd have a decision to make; if not, you'd have established that the OS is not in fact the problem here.
Hi, I'm having the same issue exactly like the OP. I reinstalled the game after 2 years and I can't open any world. There are some WORLD files missing in the folders too. The thing is that I have the game on Steam instead of the EA app.
I'd like to add that I didn't change anything about my PC since the last time I played the game except for a SSD in which I installed the game in. Do you know if this changes anything?
@madchester1945 Installing Sims 3 on an SSD should be better, not worse, and reinstalling the game shouldn't affect your user data. Try instead installing the worlds into a clean user folder, one at a time. Here's a more detailed explanation:
https://answers.ea.com/t5/Store-Issues/Read-First-Sims-3-Store-guide/m-p/13479974#M1296
Hello, I have been trying to reinstall The Sims 3, and I am having the same problem. The strange thing is that the base game alone works fine, even with downloads that I have from the Store. However, as soon as I add any packs, then none of the worlds loads; instead there is a message saying something about a critical or fatal error loading the world, and it recommends I try again. I am trying to install it in my SSD.