Forum Discussion
enei7eb5nb9w You definitely need(ed) the Alder Lake patch or another intervention, but your dxdiag doesn't list any Sims 3-related errors. That means the game is likely being blocked from opening rather than crashing. So as a test of a number of possible causes at once, please try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account or any email address. You'll be able to open Steam and try to launch Sims 3 without reinstalling anything.
If this works, quit the game, restart your computer, and try again, to make sure the game still opens. Let me know the results regardless, and we can go from there. The game working in the new account (more than the one time) means the issue is limited to your main account, and either way, we know where to look next.
If you still can't open Sims 3, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to open the game. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
I still dont understand the first option, but when I open Sims 3, it gives me the launcher. Im not logged on.
From Windows key R:
Source
Sims 3
Summary
Stopped working
Date
2/28/2025 5:33 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS3W.exe
Application Version: 0.0.0.32
Application Timestamp: 52dec247
Fault Module Name: TS3W.exe
Fault Module Version: 0.0.0.32
Fault Module Timestamp: 52dec247
Exception Code: c0000094
Exception Offset: 00213702
OS Version: 10.0.26100.2.0.0.768.101
Locale ID: 1033
Additional Information 1: a89c
Additional Information 2: a89cbad0343d4637e5843732a061706b
Additional Information 3: 4597
Additional Information 4: 4597a0240f9ba3e833a89f5720255dba
Extra information about the problem
Bucket ID: cc236a4c51da69e4fde333e1694a5eee (2153622090040368878)
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