Anonymous
10 years agoSims 3 Won't Work
My Sims Hasn't Been Working. I love the Sims 3, but currently I have been having problems. I can open Origin and the Sims 3 Launcher easily, no problems at all, but whenever I click the arrow to pla...
I'm sorry, @emmapia123, but your graphics card doesn't meet the minimum requirements. The Sims 3 needs 128MB of dedicated memory in the graphics card and yours has only 32MB. That's probably why the game is crashing.
You could also try to update your graphics card's drivers, yours are from January 2014
I don't see any other problem in the dxdiag... how many expansions do you have installed?
Ok @emmapia123, let's try a clean boot. That will help in case another program in causing problems to The Sims 3. You have instructions on how to do a clean boot here: https://support.microsoft.com/en-us/kb/929135