8 years ago
Sims 4 update paused and sims 3 launcher requires origin.
Ok, i got a new lap top today and after i had done all the new set up stuff i was ready to re-download all my sims games (sims 3 and sims 4). I downloaded the sims 3 base game no problem, then because I really wanted to play the sims 4 i put my disc in to begin downloading it. It began perfectly fine by installing origin on my lap top and installed it all fine. Then it proceeded to start updating my sims 3... which I thought was okay, and it updated fine (sims 3 was not my main concern then), and then it started “copying” the sims 4, which it did perfectly then started to update but then paused suddenly at 2%. I tried a solution which was to run origin as an administrator and “repair game”, but that option never came up for me and resume update and cancel update were greyed out and I couldn’t click on them. Those options came up when I clicked on my sims 3 though. And now when i try to play sims 3 it says “origin is required to play this game. Please install origin and relaunch the game. If origin is already installed and the game is not running, please contact customer support”. I have not contacted customer support because i’ve seen that a lot of people have had this problem and they did nothing to help. Im really NOT tech savy so somebody plz help me and dumb everything down as much as possible. Thanks.