Sims keeps crashing....
So a week ago i thought i would get back into Sims 3 and i started up the game as i regularly did, i went to create a new family and it crashed. Everytime i try to load or create a sim now it will cr...
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Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_102804AA&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/22/2010 18:03:10, 2399848 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: FrontMic (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
Date and Size: 6/22/2010 18:03:10, 2399848 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Desktop Microphone (Cinema - Microsoft LifeCam.)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 02:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a
Device Name: USB Laser Game Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xFA50
FF Driver: n/a
Device Name: USB Laser Game Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xFA50
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x04CA, 0x0027
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04D9, 0xFA50
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x04D9, 0xFA50
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 186.0 GB
Total Space: 940.3 GB
File System: NTFS
Model: WDC WD10EALX-759BA1
Drive: Q:
Model: n/a
Drive: D:
Model: PLDS DVD+-RW DH-16ABS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04AA1028&REV_B5\3&11583659&0&E3
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE5&SUBSYS_14723842&REV_A1\4&DDE86B&0&0108
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04AA1028&REV_B5\3&11583659&0&E0
Driver: n/a
Name: NVIDIA GeForce GTX 470
Device ID: PCI\VEN_10DE&DEV_06CD&SUBSYS_14723842&REV_A3\4&DDE86B&0&0008
Driver: n/a
Name: Intel(R) H67 Express Chipset Family LPC Interface Controller - 1C4A
Device ID: PCI\VEN_8086&DEV_1C4A&SUBSYS_04AA1028&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_04AA1028&REV_05\3&11583659&0&FA
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04AA1028&REV_04\3&11583659&0&B0
Driver: n/a
Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04AA1028&REV_09\3&11583659&0&08
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04AA1028&REV_05\3&11583659&0&D0
Driver: n/a
Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04AA1028&REV_09\3&11583659&0&00
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04AA1028&REV_05\3&11583659&0&E8
Driver: n/a
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_04AA1028&REV_01\4&290E7F79&0&00E3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04AA1028&REV_05\3&11583659&0&FB
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04AA1028&REV_05\3&11583659&0&D8
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3135
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3135
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,16.00.0002.0032
ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3135
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.05.0002.2998
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Video Memory Render Filter,0x00200000,1,0,VideoMemoryRenderFilter.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
RDS Smart Tee,0x00200000,1,2,RDSSmartTee.ax,
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.03.1572.0000
MONOGRAM AMR Splitter,0x00600000,1,1,mmamr.ax,1.00.0001.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
RealPlayer MPEG4 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0002.0032
VHMixerSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPV Decoder Filter,0x40000002,1,1,Mpeg2DecFilter.ax,1.00.0000.0003
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVSD.ax,8.04.0000.1014
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0002.2998
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
MONOGRAM AMR Decoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
MONOGRAM Musepack Decoder,0x00600000,1,1,mmmpcdec.ax,0.09.0002.0000
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
VHAudioDSP,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
VHSplitProcSource,0x00200000,0,1,VHMediaCOM.dll,2.00.0000.0259
File Source (Monkey Audio),0x00400000,0,1,MonkeySource.ax,
VHCropResize,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,8.02.0000.0026
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
Haali Video Renderer,0x00200000,1,0,dxr.dll,
MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.03.1572.0000
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0004.0013
CyberLink Video Decoder,0x00700100,1,2,clcvd.ax,1.00.0000.2222
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
RealPlayer MP3 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0002.0032
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
MainConcept Dolby Digital Audio Decoder,0x00600000,1,1,mc_dec_dd_ds.ax,
DirectVobSub,0x00200000,2,1,vsfilter.dll,2.39.0005.0003
MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.03.1572.0000
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,2.39.0005.0003
MONOGRAM AMR Encoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0096.0014
VHYV12Decoder,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
VHStreamDelay,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.0000.2222
MONOGRAM AMR Mux,0x00600000,1,1,mmamr.ax,1.00.0001.0000
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
VHMultiWriter,0x00200000,1,0,VHMediaCOM.dll,2.00.0000.0259
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VHAudioGain,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,16.00.0002.0032
VHFrameRateConv,0x00200000,1,1,VHMediaCOM.dll,2.00.0000.0259
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0007.3135
Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000
MONOGRAM Musepack Splitter,0x00600000,1,1,mmmpcdmx.ax,0.04.0000.0000
madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
Your specs look fine.
Check if your graphic card is properly recognized by the game:
http://sims3.crinrict.com/en/2013/06/getting-the-game-to-recognize-your-card.htmlI went to my DeviceConfig text document and it said that i had my gtx 470 hooked up *found 1 is what it said.
so it recognizes my graphics card
Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).
It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.
This tool is not supported by EA so you'll be using it at your own risk
