Sims keeps crashing....
So a week ago i thought i would get back into Sims 3 and i started up the game as i regularly did, i went to create a new family and it crashed. Everytime i try to load or create a sim now it will cr...
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I went to my DeviceConfig text document and it said that i had my gtx 470 hooked up *found 1 is what it said.
so it recognizes my graphics card
Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).
It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.
This tool is not supported by EA so you'll be using it at your own risk
Processor Name: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz
Processor Architecture: AMD64
Graphics Processor: NVIDIA GeForce GTX 470 (1.25 GiB)
Antiviruses: Microsoft Security EssentialsGames Installed: The Sims™ 3 (1.63.5.024017), The Sims™ 3 University Life (18.0.126.021017)
Custom Content: Yes (1 found)[UNKNOWN] 12/14/2013 9:41:52 PM
OS Version: 6.1.7600
TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 5.98 GiB
TS3 Free VM: 293 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x00e48325 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00a47325[UNKNOWN] 12/14/2013 10:13:04 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.0.0.30
Installed RAM: 5.98 GiB
TS3 Free VM: 386 MiB / 4.00 GiB
Crash Type: Unknown exception 0xe06d7363
Crash Address: 0x752fc41f "C:\Windows\syswow64\KERNELBASE.dll":0x0001:0x0000b41f[UNKNOWN] 12/14/2013 10:20:43 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.0.0.30
Installed RAM: 5.98 GiB
TS3 Free VM: 411 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x0000000c
Crash Address: 0x006d15fe "C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x002d05fe[WARNING WRONG EXE] 12/15/2013 9:48:48 AM
Message: Incorrect Executable - Expecting: ts3w.exe, Got: TS3.exe.[WARNING WRONG EXE] 12/15/2013 9:49:43 AM
Message: Incorrect Executable - Expecting: ts3w.exe, Got: TS3.exe.[UNKNOWN] 12/16/2013 8:07:37 PM
OS Version: 6.0.6000
TS3 Path: C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.0.0.30
Installed RAM: 5.98 GiB
TS3 Free VM: 456 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000040
Crash Address: 0x00650f97 "C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0024ff97Did you try to run the game manually through ts3.exe ? That one warning about the wrong exe is a bit weird.
Seems you're running out of memory somewhere.
Did you try to reduce some of the graphics settings ? Shut down some background processes you don't need while playing ?
It wont let me run through the exe file, i reduced my graphics and nothing happened diffrently.
Yeah, but did you use the ts3.exe instead of ts3w.exe ? Only explanation I have for that warning.
There seems to be some kind of memory leak somewhere. If lowering the settings doesn't help, I'm afraid I can't help.
My suggestion is to post at another forum to get more technical help
- Tech Forum on thesims3.com or
- EA Game advisor through live chat
- ModTheSims in their help section
There's many others.
Its frustrating and demoralizing because they just keep saying the same thing. There seems as if there is nothing i can do.
Wish I could help you but I'm out of ideas. Sorry.
Can not find anything obvious in the dxdiag. Did you upgrade the power supply when you installed the GTX 460? The GTX 460 requires a minimum 550W power supply and the Dell 8300 ships with a 460W power supply. The violation in writing indicates a DEP problem. DEP protects certain memory locations it deems shouldn't be read or written. As the Dell 8300 is no longer an available product the status of all the components come into question. You say you didn't play for a while and in the interim you could have changed the hardware or something may be starting to fail. Are you using an adapter to connect the power supply? How are you setting the DEP settings? How old is this computer?
When i got the gtx 460 i upgraded and got a new power supply that is now 700w, my computer is almost 2 years old.
