Forum Discussion

New Novice

8 years ago

Solved

Sims Medieval Redeem Code From Disc Version

Hello EA Help. So recently I had the idea to re-install my CD-ROM version of The Sims Medieval. After installing it and updating it, the game wouldn't launch. So I uninstalled it and tried to see i...

technical issues

EA_Mai
8 years ago
Hi @ChaosDoggo,

Sorry for the confusion, try this page to register The Sims Medieval game: https://www.thesims3.com/registeragame.html 😉

'Redeem a code' is the page to redeem Store codes, but those codes are shorter.

Battlefield Bad Company 2 cannot be redeemed in thesims3.com website, if redeeming this code in Origin is giving you issues, please, contact one of our advisors, so they can check what's going wrong >> https://help.ea.com/en/contact-us/?product=battlefield-bad-company-2-ultimate-edition&platform=pc&category=codes-and-promotions&issue=invalid-code&isChannelSelection=true

Let us know if you have any more questions 🙂
-Mai

dragdil

7 years ago

I tried to register "The Sims Medieval" game and it said the code was invalid. This game as "only" ever belonged to me and it has not been used anywhere else. What can I do?

puzzlezaddict

Hero+

7 years ago

@dragdil You'll need to contact EA customer support so that someone can look into the code for you. Perhaps you registered in on the Sims 3 store site, or maybe there's something wrong with the code, but only a support rep can tell you. It would be helpful to have any proof of purchase or ownership (receipt; photos of disc, case, insert with code printed on it; etc.) you can find when you're chatting with support.

https://help.ea.com/en/contact-us/