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Anonymous's avatar
Anonymous
13 years ago

Sims Supernatural Instal Issue

I have the Sims 3 that I've had for quite a while now before I even started using Origin. Sims 3 supernatural that i bought on origin isnt recognizing that I already have the sims 3 downlaoded. I don't understand the issue. They are both EA games and both paid for. Why isn't this working? If I had known this would happen I would have just spent the extra 5 bucks on the sale for sims 3+supernatural if it wouldnt accept non Origin games. Please help me I don't want my money down the drain. The installation keeps telling me I need Sims 3 to play Supernatural when I already own it. Help.

pc
technical issues

1 Reply

  • Gardia's avatar
    Gardia
    Seasoned Ace
    13 years ago

    Hi

    There is a new patch available, 1.55. Open The Sims 3 Launcher, go to the Game Updates tab, click on refresh and you should get a message saying that there is a new update available, click on Update Now. After updating your game, uninstall the Supernatural expansion pack and install again. It should work fine after that. 

    If you have problems installing the new patch via Launcher, try installing the Super Patch.

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