Forum Discussion
Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?
- What is your operating system
- At what point does your game crash ? Any regularities ?
- Does it only happen on that one savegame or also when you start a new game for testing purposes ?
- How long can you usually play ?
- Which EP/SPs do you have installed ?
- Are you using custom content and mods in your game ?
- It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584
- 12 years ago
1. Gateway laptopWindows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
2. This began yesterday,i installed pets and i was playing for about 2-3 hours then it crashed for the first time. Its been happening ever since
3. It's been happening on every game.
4. I can take as long as i want in CAS, but when i go to live mode or to move new households in, it crashes within the first 2-3 minutes.
5. Pets, universtiy, ambitions, generations, WA, seasons, island paradise, late night, high end loft stuff and town life stuff.
6. yes, i have CC worlds, sims, items, skins etc. and i have mods installed.
7. Ill put the DxDiag in another reply.
- 12 years ago
------------------ System Information -----------------
Time of this report: 7/9/2014, 14:36:51
Machine name: XXXXXXXX
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: Gateway System Model: NE56R BIOS: V2.07
Processor: Intel(R) Celeron(R) CPU B830 @ 1.80GHz (2 CPUs), ~1.8GHz
Memory: 4096MB RAM Available OS Memory: 3910MB RAM
Page File: 2260MB used, 2736MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
- 12 years ago
I deleted most of my CC, and mods, then i ran the game without CC and now it works! but when i go to change my sims apperance, it wont let me, i can deal with not changing my sims looks, though.
- crinrict12 years agoHero+
Could you post the rest of your specs. The processor is below minimium requirements so it's possible Pets put it over the edge.
- 12 years ago
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_06491025&REV_09 Display Memory: 1760 MB Dedicated Memory: 128 MB Shared Memory: 1632 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO26EC Native Mode: 1366 x 768(p) (60.014Hz) Output Type: Internal Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32 Driver File Version: 9.17.0010.3347 (English) Driver Version: 9.17.10.3347 DDI Version: 10.1 Feature Levels: 10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.2 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Applicable Power P-states: Not Applicable Driver Attributes: Final Retail Driver Date/Size: 1/30/2014 00:02:36, 12617216 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4246-11CF-867E-4326B7C2C435} Vendor ID: 0x8086 Device ID: 0x0106 SubSys ID: 0x06491025 Revision ID: 0x0009 Driver Strong Name: oem18.inf:5f63e534c4a533dd:iSNBM0:9.17.10.3347😛ci\ven_8086&dev_0106 Rank Of Driver: 00DE2001