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avalina504's avatar
avalina504
3 years ago
Solved

Sims3 World Adventures Expansion not downloading

I just purchased the sims 3 world adventures expansion pack via the EA App, as it was on sale. My credit card was charged and it shows that the expansion is on my EA account when I look under the sim...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @avalina504  When you click Sims 3 in the EA App, then Manage > Manage add-ons, what does it say under World Adventures: Download or In-game content?  For the latter, the only fix other than clearing the EA App's cache is to uninstall and reinstall Sims 3.  If you see a Download button now, just click it, of course.

    If World Adventures isn't showing up under Manage add-ons at all, let me know.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@ChanedR123  Yes, uninstalling and reinstalling Sims 3 is the only reliable way to fix this issue.  Be sure to back up the Sims 3 folder in Documents > Electronic Arts before uninstalling—this contains your saves and other user data, and while it shouldn't be removed during the uninstall process, that can happen sometimes.  A backup means you won't have to worry about losing your saves.

ChanedR123's avatar
ChanedR123
3 years ago

Thank you, it helped

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