Could you post the exact error message you're getting ?
Did you install the game on the c drive or some other drive ? What is your operating system ?
Unfortunately the error only showed up once so I couldn’t really tell you the exact message all it said was it could not identify the hardware (or driver) I was using and that I needed to contact customer support, Also the message never appeared again, meaning that the problem may have been fixed through the updates and patches it received after. It says that Sims is on the F drive. The operating system is windows 8 pro, the graphics it uses is Intel(R) HD Graphics, and the processor is Intel I Core 7 and is a 64 bit operating system. 2.20GHz, 8 GB memory.
