Steam CD key won't redeem
I've been playing Sims 3 on steam for a while but now I wanna move it all to EA but every time I try to redeem Generations and Ambitions it just keeps saying that the code has already been redeemed. ...
Forum Discussion
hi, I have a problem with my the sims 3 serial code. a friend gave me the base game on steam as a gift but I can't register the game serial on the TheSims3 website, I've tried putting the code in all lowercase and uppercase but it keeps saying that the code is invalid. I don't know what else to do to register the serial in the account
@whostylez You'll need to contact EA customer support for help.
https://help.ea.com/en/contact-us/
It would be best to use the live chat option rather than email. If you don't see it, set the location in the lower-right corner of the browser window to U.S. or U.K., or choose a slightly different category of issue. Sims 3 > PC > Manage my account > Find missing game should work, with the live chat option below the email form.
- @puzzlezaddict thanks for the help, I'll try to get contact with them
