2 years ago
Steam CD key won't redeem
I've been playing Sims 3 on steam for a while but now I wanna move it all to EA but every time I try to redeem Generations and Ambitions it just keeps saying that the code has already been redeemed. ...
@whostylez You'll need to contact EA customer support for help.
https://help.ea.com/en/contact-us/
It would be best to use the live chat option rather than email. If you don't see it, set the location in the lower-right corner of the browser window to U.S. or U.K., or choose a slightly different category of issue. Sims 3 > PC > Manage my account > Find missing game should work, with the live chat option below the email form.