Forum Discussion

sillybear101's avatar
9 years ago
Solved

Store content wont install "Install the latest Software Update that i have....

Premium store content wont install, , ie, old mill, magic, dragon valley, greenhouse set, archers gauntlet etc etc, my game is patched through origin to higher than 1.67 etc. its 1.69, so when the in...
  • sillybear101's avatar
    sillybear101
    9 years ago

    hi, yes this is such a pain in the neck,

    but my issue is resolved, so here is the procedure i went through, and please note, in the end i suspect it was the error reporting through origin that fixed it. i also emailed EA several times.

    first i cleared dccbackup, then placed the dccache on my desktop to regenerate.( this is not advised, as you will loose all your store content, but in our case, we dont have it anyway).

    that at least allowed my cc content other than bought store items to be finally successfully installed.

    i deleted one store item in downloads, and then logged on to the store and re downloaded it, it failed to install again.

    an hour later, in blind frustration, i deleted a store item and installed it successfully.....at 1am....id been at it for hours..researching what to do.

    during this whole time, i had remained on-line, connected to the store and logged in at the launcher, logged in on origin, and i suspect it was a remote fix.

    my best advice, given i have issues with the sims regularly, is flood origin with error reports, send multiple ones with updates on your lack of progress, most issues are fixed miraculously within 24 hours.

    which sucks if you play on a Saturday night like i do.......

    good luck.