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Christanina19's avatar
Christanina19
Seasoned Novice
13 years ago
Solved

Supernatural Won't Appear

 I brought the Sims 3 Supernatural from the origin store as a pc download and I have not seen the game in the origin client yet. It has been 24 hours. I have refreshed the origin client, logged in and out, and uninstalled and re-installed the client. Nothing has worked. How do I get my game?

  • What country are you in ?

    If it has been released for your country, I would contact Customer support


    They can be found here: https://help.ea.com/contact-us

    You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

    For Live Chat, make sure to choose US as your country.

2 Replies

  • What country are you in ?

    If it has been released for your country, I would contact Customer support


    They can be found here: https://help.ea.com/contact-us

    You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

    For Live Chat, make sure to choose US as your country.

  • Christanina19's avatar
    Christanina19
    Seasoned Novice
    13 years ago

    I live in  America. I contacted them and now I'm waiting for them to get back to me.