Forum Discussion
4 years ago
> @Emily4331 said:
> @brandonfave I can tell you what I did, but I can't tell you what I did "differently" as I have no idea what everyone else did. A lot of times with bugs it ends up just being "unlucky" for lack of a better term. But that's why I'm encouraging people to bug report. I didn't have their issues, but they did. EA isn't telepathic and bug reporting is the best way to, as I said, get the right people to know this issue happened to someone so they can look into it.
>
> I have no idea what your problem was with the app, but if you had to delete your entire Sims 3 folder, I encourage you (and any simmers who haven't done so) to start backing up files that matter to you. There are plenty of online services for file backup, or you can get an external hard drive.
>
> If you truly lost everything, I'm assuming you didn't have them backed up somewhere. When you deleted the folder (assuming you mean the Sims 3 folder in your documents), did you receive a prompt asking if you wanted to permanently delete it because it was too large to be recycled? If you didn't receive this prompt, your folder is likely not gone, but hanging out in your recycle bin. You can restore it from there. Your recycle bin can be found on your desktop. If it isn't there, you can type "recycle" in the search bar and find it there.
>
> As it pertains to the EA app, this is how it went for me:
>
> -Opened Origin and saw message that the EA app would be replacing Origin at the end of the year.
> -Googled "EA App."
> -Downloaded the EA App and ran the installer.
> -The installer installed the EA App and uninstalled Origin.
> -Ran EA App and signed in.
> -Opened The Sims 3.
> -Played game as usual.
Does EA even care about their players! A lot of big game companies these days don't seem like they do!
> @brandonfave I can tell you what I did, but I can't tell you what I did "differently" as I have no idea what everyone else did. A lot of times with bugs it ends up just being "unlucky" for lack of a better term. But that's why I'm encouraging people to bug report. I didn't have their issues, but they did. EA isn't telepathic and bug reporting is the best way to, as I said, get the right people to know this issue happened to someone so they can look into it.
>
> I have no idea what your problem was with the app, but if you had to delete your entire Sims 3 folder, I encourage you (and any simmers who haven't done so) to start backing up files that matter to you. There are plenty of online services for file backup, or you can get an external hard drive.
>
> If you truly lost everything, I'm assuming you didn't have them backed up somewhere. When you deleted the folder (assuming you mean the Sims 3 folder in your documents), did you receive a prompt asking if you wanted to permanently delete it because it was too large to be recycled? If you didn't receive this prompt, your folder is likely not gone, but hanging out in your recycle bin. You can restore it from there. Your recycle bin can be found on your desktop. If it isn't there, you can type "recycle" in the search bar and find it there.
>
> As it pertains to the EA app, this is how it went for me:
>
> -Opened Origin and saw message that the EA app would be replacing Origin at the end of the year.
> -Googled "EA App."
> -Downloaded the EA App and ran the installer.
> -The installer installed the EA App and uninstalled Origin.
> -Ran EA App and signed in.
> -Opened The Sims 3.
> -Played game as usual.
Does EA even care about their players! A lot of big game companies these days don't seem like they do!