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ilovesims1116's avatar
ilovesims1116
3 years ago
Solved

The Sims 3 - Trouble With Loading Game

Hello! I am having quite the issue with my Sims 3 game. I recently did a factory reset on my laptop, and ever since then, my Sims 3 game won't launch. I keep getting the "Sims 3 launcher has stopped...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @ilovesims1116  The Sims 3 errors in your dxdiag are the ones associated with the DirectX 9 issue.  Did you try manually installing it, as I mentioned in my previous post?  If not, please do so now.

    The Sims 3 folder with user data (saves, installed worlds, mods and custom content, etc.) doesn't show up until the first time the launcher opens.  So it's not surprising that you don't have one yet.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@ilovesims1116  The Sims 3 errors in your dxdiag are the ones associated with the DirectX 9 issue.  Did you try manually installing it, as I mentioned in my previous post?  If not, please do so now.

The Sims 3 folder with user data (saves, installed worlds, mods and custom content, etc.) doesn't show up until the first time the launcher opens.  So it's not surprising that you don't have one yet.

  • ilovesims1116's avatar
    ilovesims1116
    3 years ago

    Wow! I did the install that you said and it worked! I truly can't thank you enough!! Do I need to leave this installation on my computer from here on out? 

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @ilovesims1116  I'm glad to hear it.  You don't need to keep the DX9 installer that you downloaded; that's just a way to install the resource itself.  The installer is now extraneous.

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