The Sims 3 64 Bit Keeps Freezing
I‘m having the same problem as others, with the rainbow loading circle, where the game freezes every 30 seconds or so and I can’t do anything except move my mouse - not even adjust my volume or force...
Forum Discussion
@resinator11 Please attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. (Even if you've attached it somewhere else, it would help to have it here too, for easy reference.) You'll neeed to manually open the folders; the file won't show up in a search. You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
Does it help to turn all the graphics down to their minimum settings and play in windowed mode? I'm not saying you necessarily have to continue playing that way, just that it's a useful test.
Please also test in Sunset Valley, Twinbrook, or Riverview, to control for any issues related to how well the worlds themselves run.
@puzzlezaddict thank you!! Here’s the file. I have been playing in Sunset Valley and in Bridgeport but they’re both about the same. I haven’t tried windowed mode, so I’ll give that a go and report back 😌
I don’t think the file attached so here it is, copy and pasted
=== Application info ===Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 5 CPU: 1 RAM: 5 CPU Speed: 1400 Threading: 3
Adjusted CPU: 2380 RAM: 8192 Adjusted RAM: 7680 Cores: 4
Card Found in DB: 0
=== Machine info ===
OS version: Mac OS X Version 10.15.7 (Build 19H2)
OS prod type: 0
OS major ver: 10
OS minor ver: 15
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: MacBookPro15,4
Brand: Intel(R) Core(TM) i5-8257U CPU @ 1.40GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 8192MB
Free memory: 212MB
User: carlee
Computer: Carlees-MacBook-Pro
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Plus Graphics 645
Name (database): Intel Iris Plus Graphics 645 [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 3ea6, Board: 00000178, Chipset: 0001
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
=== Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 1
EdgeScrollingWarning 0
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 131109
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 0
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
=== Default Options ===
AnimationSmoothing 0
LightingQuality 2
GeneralReflections 1
TextureQuality 2
VisualEffects 2
TerrainQuality 1
EdgeSmoothing 0
ObjectHiding 1
AspectRatio 0
ForceSquarePixels 1
SimQuality 2
TreeQuality 1
DrawDistance 2
MaxActiveLots 1
NumMaxActiveLotOptions 6
AdvancedRendering 1
AudioQuality 1
Audi🤭utputMode 1
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
AmbientLevel 255
FocusMute 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
AmbientMute 0
EdgeScrolling 0
EdgeScrollingWarning 1
SupressOpportunityDialogs 0
SuppressOpportunityDialogsWarningProducts 0
SimWhileMinimized 0
TwelveHourClock 1
ShowPlacementGrid 0
AutonomyLevel 2
DisableAutonomyForSelectedSim 0
PetAutonomyLevel 2
AgingInterval 2
EnableAging 1
EnableTutorial 1
EnableIntroTutorial 1
EnableTombResets 1
EnableInGameStore 1
EnableTelemetry 1
EnableMemories 1
AgingStageLengthBaby 3
AgingStageLengthToddler 7
AgingStageLengthChild 7
AgingStageLengthTeen 14
AgingStageLengthYoungAdult 21
AgingStageLengthAdult 21
AgingStageLengthElder 17
EnableInteractiveLoading 1
AgingStageLengthPuppy 0
AgingStageLengthDogAdult 0
AgingStageLengthDogElder 0
AgingStageLengthKitten 0
AgingStageLengthCatAdult 0
AgingStageLengthCatElder 0
AgingStageLengthFoal 0
AgingStageLengthHorseAdult 0
AgingStageLengthHorseElder 0
LunarCycleLength 3
LunarPhaseLength 0
EnableLunarCycle 1
EnableLunarPhase 0
EnableStoryProgression 1
EnableVampires 1
EnableWerewolves 1
EnablePets 1
EnableCelebrities 1
EnableFairies 1
EnableWitches 1
EnableHorses 1
EnableOptOutCeleb 0
ReceiveConnectTNS 1
ReceivedDevGift 0
PostFilterFlags 0
RequireLoginBeforeLoad 0
SummerLength 7
FallLength 7
WinterLength 7
SpringLength 7
SummerEnabled 1
FallEnabled 1
WinterEnabled 1
SpringEnabled 1
IsCelcius 0
FogEnabled 1
RainEnabled 1
SnowEnabled 1
HailEnabled 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 0
VideoCaptureTime 60
VideoCaptureHideUI 1
- @puzzlezaddict the game does work better in windowed mode, but the problem still persists every 30 seconds or so, even more frequently if I fast forward time. I’ve also tried putting the graphics settings on low and its helped a bit but the problem is still there. I hope they come out with a big fix!
@resinator11 What world(s) are you playing in? Does the freezing still happen in Sunset Valley? If you play with pets, does it help to not have any?
I don't know whether this issue will be fixed, sorry.
Having Lighting on Low and trees on low solves this issue for me. Unfortunately the lighting on low is so bad its prevented me from playing the game. I have high framerates regardless of the setting, but the freezing every 30 second issue rears it head when i turn those settings up. I really hope it gets fixed.
Hi so I turned my game into window mode and turned down all of my settings, and it totally worked. I am wondering if I can exit window mode or to keep it from freezing it has to stay in the window mode. Thank you!
@toyotacamri98 You can certainly try playing in fullscreen mode again. It's best to use an aspect ratio that matches your screen, e.g. if its resolution is 2880x1800, use an in-game resolution with a 16:10 aspect ratio. You'll also get better performance with a lower resolution overall. Feel free to experiment a bit.
Im having a similar problem where I load a game and I play for around 5-10 minutes then my game will freeze. My games volume will continue( like the clicking sounds and world surrounding noises) to play but, my screen will be frozen and my mouse will have a spinning rainbow. I waited around 5 minutes to see what would happen and it was still frozen. I entered window mode and my world started glitching back and forth from the frozen screen and the unfrozen screen
- @Qissaucegod I've been having this exact problem since last October. I haven't been able to play then game at all. And i noticed that if i try to start a new game in a different world the screen with the loading bar just starts glitching and jumping so i have to force quit (sunset valley is a good example) but when it's Starlight Shores it loads fine but then after a few minutes of game play I experience the same thing you just described. It's so upsetting because I miss playing this game.
@Qissaucegod and @AngelSingz Please post the full specs of your Macs: everything under About This Mac except for the serial number. Please also list the packs you've installed.
