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Anonymous's avatar
Anonymous
12 years ago
Approved

The Sims 3 Account + Origins Account Linking Help

Hello,

i have a problem with my account name on the sims 3 website...

I got my first sims 3 game from a friend of mine who didn't like the game, but he did create his sims account.

so now is my problem that i am stuck with his name instead of mine... i can change anything i want, email password avatar everything

but not the name... as you can see my name on origin is the dark angel.. and on the sims it is rene22... very annoying...

so i bought a new sims 3 thought this would solve my problem.. i logged in with my email adress... and again i couldn't change the name!!

why is that? i just want my name even if it is my first and last name i dont care, but i really would like that to change...

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    READ FIRST] Common Questions & Issues: Email change, merge, compromised, codes, online pass, gamert...

     

    If you still need assistance, contact Customer Service/Game Advisors, here's how:

     

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.
    -----------------------------------------------------------------------------------------------------------------------------------------------
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