Forum Discussion
If you registered it, you should be able to retrieve it. Read this to learn more about your options: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-p/14230
- ApprovedAnonymous12 years ago
I have installed origin however the code not there :/
- 12 years ago
According to the post...
If you registered the game on thesims3.com OR bought it on Origin, the serial code can be found in the myGames tab on the Origin client. Download the client from here http://origin.com/download, log in with your data and go to the MyGames tab. Hover over the game and find the i.The product code listed there is your serial number (it can be different from your original one if the game was bought before Origin came out)
If you can't find it, but think you registered it, I'd try contacting customer support next. Maybe they can help locate it or something. Here is a link to contact them: https://help.ea.com/en/contact-us/ask
Also, here is a post explaining how to navigate the contact page since it can be confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Best of luck.- ApprovedAnonymous12 years ago
Okay! Thank you very much for your help 🙂