The Sims 3 Causing PC Shut Down
Hello there, I have been playing sims 3 since late 2012, my mods folder is 11.0 GB, my setting are high, and I own all stuff packs, expansion packs, and alot of store content. I have not installed/...
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In case things don't pan out, just a question: do you hear your computer kicking up into high gear when you go into CAS, like a whirring sound from a fan? If the answer is, "yes," then there's a possibility that maybe your system has begun overheating, perhaps due to a dying fan or too much dust clogging up the vents, etc.
The reason why I ask is that you don't mention your computer restarting. You say it just shuts off. This makes me suspect that for whatever reason, you might have an overheating issue. But we can never know for sure unless you run some kind of monitor that displays your PC's internal temperature.
@thesims1depot wrote:
This makes me suspect that for whatever reason, you might have an overheating issue. But we can never know for sure unless you run some kind of monitor that displays your PC's internal temperature.
The requested hwinfo log will show the temperatures of all internal components, as well as a long list of other stats. That's the point of logging a play session.
Hello there,
Very sorry for the extremely late reply, anyways something you should know is that when i was playing it, I was in create a sim, which typically crashes a lot quicker than when I am building. While this issue also occurs while I'm building, it takes a much longer time to crash/ shut down, anyways here you go.
Link: https://app.box.com/s/y923fuq684rnk7aa6pswyexuc12nc99c
@cloudygreyskies Don't worry about the late reply; it's not a problem at all.
I can't say with absolute certainty that this is the cause of the shutdowns, but your graphics card is overheating almost as soon as you start playing. This is the measurement on the GPU thermal diode, which, while the hottest place on the card, shouldn't be this hot:
This is despite the card's fan running at full speed from about six minutes in through the rest of the log. As a result, the card dials back performance dramatically, as seen by clock speed:
although it's still not enough to bring temperatures down. That's the most concerning aspect: that even with performance massively throttled, GPU temperatures stay worryingly high. And although like I said, I can't exactly prove that this is causing the shutdowns, it certainly could.
Please open up the case, clean the GPU fan, and spin it to make sure it's working properly. The temps of the other components are fine, even good, it's just the graphics card. By the way, hwinfo reported a constant chassis intrusion, so be careful to put everything back where it belongs and close the case properly when you're done.
As far as Sims 3 goes, Create a Sim is more demanding than Build/Buy or live play; the increased GPU resources mean more heat, and in your case, excessively high temperatures more quickly. So I'm not surprised that the shutdowns would happen sooner when you're in CAS than anywhere else.
Hello There,
I did what you recommended.
I opened up the case, cleaned the GPU fan, and spinned it to make sure it's working properly.
One of the things that I noticed is that after doing so, is that it helped the issue alot. The last times I played the game, I was mainly in CAS, and by cleaning, spinning and making sure the GPU fan worked, what it did was it caused the issue to occur much later, shutting down, allowing for me to play the game for a longer amount of time.
I guess to sum up what I'm saying is that it helped the issue, but did not get rid of it completely.
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