The Sims 3 Freezing
Hi. I got a PC several months back that runs Windows 11. I downloaded and played The Sims 3. It worked for a month, but then had some issues with EP items not showing up in build/buy mode, even if th...
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@choochb123 As a test, please try playing in a clean user folder: move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and the game will spawn a new folder with no content the next time you launch it. Don't add anything to the folder yet; just start a new save and see how it runs.
If the game crashes again, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
It did not work. The game worked a little longer in live mode but crashed again.
I attached the dxdiag
Weirdly, I did not change the quality settings. Right after I posted the game unfroze and started playing as normal. Maybe the game is sensitive to higher graphics? I also did not download all of my EPs and content from the store.
@choochb123 With your hardware, you should be able to play on ultra graphics settings. However, the game engine doesn't handle high values for water and high-detail lots very well; I and many other players keep these at "mirrors only" and 2, respectively. Other than that, you should be fine.
I would suggest updating the driver for your graphics card though. The Sims 3 errors in your dxdiag are a type often related to the graphics driver, and yours is almost a year old by now. Try the newest WHQL driver from May, not the newer optional version.
- @puzzlezaddict I did both of those things. It still freezes. I have it at low settings too. Any other thoughts? I appreciate the help.
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