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76c2f5971789a3c's avatar
76c2f5971789a3c
1 year ago

The Sims 3 game play unexpectedly quitting on Apple Mac

Apologies for the long message!!

In the last week I decided I wanted to get back into The Sims 3 as I haven’t played in years. 
I use my siblings Origin account to play as they have all the sims 3 games and add ons but I play on my Mac laptop. year model 2015. Origin has also been updated to the EA version now.
I had no trouble downloading the game and add ons. The game launched with no problems either and I am able to get into the play mode with no issues. 
My problem is that I get to play for either 10 minutes or 2 minutes before the game all of a sudden quits and I get a notification on the screen saying

“the sims 3 quit unexpectedly”

I uninstalled the games and re installed. I also repaired all the games too. When the repairing was complete I got a message at the bottom of the screen that said “the Sims 3 is now ready to launch on 62-bit version” 

I pressed launch. Game intro and loading worked fine and I got about 5-10 minutes in before it shut down again. 

On the EA APP website it explained that Origin is still available to MAC users with older models and attached a link to download. As soon as i downloaded the original Origin it automatically updated to the EA new version and the game stil won’t work.

I have researched for hours about how to fix this and nothing is working. 
Can anyone help me ?

Thanks! 

mac
technical issues

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @76c2f5971789a3c1  Please list the full specs of your Mac: everything under About This Mac including the OS and except for the serial number.

    Please also list the world you're playing in, and let me know whether you've installed any mods or custom content.  It's fine if you have; I just need to know.

    Origin is available for older versions of macOS, not necessarily for older models.  I believe that everyone running Catalina or newer is forced to use the EA App.

  • 76c2f5971789a3c's avatar
    76c2f5971789a3c
    1 year ago
    MacBook Pro (Retina, 13-inch, Early 2015)
    2.7 GHz Dual-Core Intel Core i5

    Playing in Appaloosa Plains world. (The sims 3 Pets)
    i don't use any mods or custom content.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @76c2f5971789a3c1  Pets is the most demanding expansion by a significant margin, and it doesn't get along well with integrated Intel graphics.  That's especially true for graphics chips under the 64-bit version's minimum requirement, as yours is.  That's not to say you can't play, only that compromises may be necessary.

    I'd suggest trying to play without the Pets expansion, at least for now.  You'll of course need to create a new save, and please try Sunset Valley first, as it's the most stable of the EA-made worlds.  To uninstall Pets, simply drag the EP05 folder out of the "The Sims 3 Packs" folder, which will in turn be wherever you installed the game, perhaps Applications > EA Games.  Let me know how the game runs, and we can go from there.

    If you really want to play with pets, or at least some pets, it may be possible to work around their most problematic aspects.  You'll need mods to do so, and a bit of patience.  Let me know if you're interested, but please do test without Pets installed anyway, just so we can see whether the game is otherwise stable.

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