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jennkal's avatar
jennkal
10 years ago
Solved

The sims 3, grey screen?

Hi, I am playing the sims 3 pets. One day a grey screen appeared and I got scared and I saved and closed the game. 2 weeks later i wanted to play the sims again, I forgot that the screen was grey. Now I'm stuck in the game! I can't click on anything! Help me please!
pc
technical issues

6 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Do you have this issue only in Sims ? At what point did it go grey ? When you played the game or on the main menu ?

    To get out of the game, opening task manager and killing the ts3.exe (or ts3w.exe) process is the only think you can do for now.

  • jennkal's avatar
    jennkal
    10 years ago
    Yes, I only have the problem on the sims. I took a picture of a horse jumping when the grey screen appeared. I was playing the game when it happened.
  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Do you have a backup of your save ? What happens if you start a new game for testing purposes ? Is that grey as well ?

  • jennkal's avatar
    jennkal
    10 years ago
    No i don't have backup file, if I start a new game it works fine and the screen is normal. The game with grey screen is my favorite family ☹️
  • jennkal's avatar
    jennkal
    10 years ago
    I will just start a new game, Thanks for all the help! 🙂

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