Forum Discussion
http://answers.ea.com/t5/The-Sims-3/FAQ-Save-Errors-Error-12-13-15-16/m-p/652/message-uid/652#U652
http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/m-p/656/message-uid/656
also check your saves folder if any have .bad at the end of them delete them they are no good and also chck the CurrentGame.sims3 if there are files in there too delete them normally while the game is playing files will build up in there but when we save and quit that folder should be empty if it's not empty then it's going to make getting a save difficult
- 12 years ago
I did the DEP thing like they said in the link but its still crushing. Also , I deleted those files but overtime the game crushes these files appear again.
I don't know what else I can do.
- rumbutter12 years agoHero (Retired)
post your dxdiag so someone can look at it http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584
edit typo
- 12 years ago
My DxDiag:
------------------
System Information
------------------
Time of this report: 1/2/2014, 17:02:55
Machine name: NICOLE-PC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H55M-D2H
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs)
Memory: 3576MB RAM
Page File: 1132MB used, 4325MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
---------------
Display Devices
---------------
Card name: AMD Radeon HD 7700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6837)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6837&SUBSYS_E228174B&REV_00
Display Memory: 2048.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7279 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/11/2013 19:44:52, 306176 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 4/11/2013 19:54:48, 6850048 bytes
Device Identifier: {D7B71EE2-2B77-11CF-9468-22C2A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x6837
SubSys ID: 0xE228174B
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A102&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.6077 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/26/2010 12:21:26, 5883936 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 146.4 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD5000AADS-00S9B0
Drive: D:
Free Space: 91.8 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD5000AADS-00S9B0
Drive: E:
Model: HL-DT-ST DVDRAM GH22NS40
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:48, 62976 bytes
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