Solved
The Sims 3 Member Login
I am having trouble logging in online at thesims3.com and in game. I have changed my passwords multiple times but everytime I use the new password to login it gives me an error message. "In valid email address or password." Is there a problem with the login or what can I do to fix it?
Try clearing your browser cache or use a different browser.
If that doesn't help, get in touch with a customer support game advisor
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
