the sims 3 need update help

Anonymous
12 years ago
i dont know it let me insill the games but than it what load the game so i can play i can play if i dont insill all the sims games i would like to play all my games as i payed tomuch money for it all
Anonymous
12 years ago
bump
Anonymous
12 years ago
Are any of the issues listed here? http://answers.ea.com/t5/The-Sims-3/READ-FIRST-Known-issues-guides-and-FAQs/td-p/227274
Anonymous
12 years ago
Windows 8 has security issues with the new internet explorer security added. If you are downloading with IE, clear your temp files and use firefox to download and stay clear of IE when downloading anything for the sims
Anonymous
12 years ago
im sorry i do have this issues Unable to connect with Origin but i dont get what its on about
Anonymous
12 years ago
and what IE ??
Anonymous
12 years ago
IE is Internet Explorer. do not use that to downlad anything for the sims or origin because it has security on that browser that conflics with the sims 3 game and origin. Firefox internet browser is always better to use for downloading
see page two post here made by EA ursla about can not connect to origin. http://answers.ea.com/t5/Origin/Orgin-quot-Download-Error-quot-won-t-allow-any-me-access-to-ANY/td-p/2914406/page/2
I fixed someone elses origin the otherday and it might work for you. Uninstall origin manually, then reintall Origin using firefox and stay off Internet Explorer
http://help.ea.com/en/article/manually-uninstalling-origin/
Anonymous
12 years ago
ok i give it a go and let you know soon
Anonymous
12 years ago
crossing fingers it works for you!
Anonymous
12 years ago
it still what insill my 15 sims games lol not happy girl
Anonymous
12 years ago
Im so sorry my method can not help you 😕mileysad:
again on page 2 here follow what EA ursla is saying http://answers.ea.com/t5/Origin/Orgin-quot-Download-Error-quot-won-t-allow-any-me-access-to-ANY/td-p/2914406/page/2
crinrict
Hero+
12 years ago
Are you still getting the not updated message when trying to install your Expansion ?

What version does the launcher show ? Can you open the launcher (bottom left)
Anonymous
12 years ago
1.67.2.024017
crinrict
Hero+
12 years ago
OK, You're updated now so what error are you getting when you try to install your expansions ? And what are you tying to install exactly (there's a bit of confusion in this thread)
Anonymous
12 years ago
the sims 3 supernatural , the sims 3 seasons, the sims 3 diesel stuff ,the sims 3 showtime ,the sims 3 university and lots more it well let me instal them but than it well not load i can only load it if i dont instal all 16 games i just dont know why i need help
crinrict
Hero+
12 years ago
Did you try after installation of each EP ? Meaning, install WA (if you have that), then test game, then next one, etc ?

Think no one covered your DxDiag yet, right ?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Anonymous
12 years ago
what do i do when iv done that
Anonymous
12 years ago
what is WA and EP sorry
crinrict
Hero+
12 years ago
WA = World Adventure, EP = Expansion Pack

copy/paste the DxDiag in here. Split up in multiple posts cause it won't fit in one.
Anonymous
12 years ago
dxdiag------------------
System Information
------------------
Time of this report: 6/19/2014, 20:24:47
Machine name: DORANNA
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 20240
BIOS: 82CN22WW(V2.02)
Processor: AMD E1-2100 APU with Radeon(TM) HD Graphics (2 CPUs), ~1.0GHz
Memory: 4096MB RAM
Available OS Memory: 3530MB RAM
Page File: 3126MB used, 1610MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Anonymous
12 years ago
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 8210
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8210 (0x9834)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9834&SUBSYS_380217AA&REV_00
Display Memory: 2033 MB
Dedicated Memory: 497 MB
Shared Memory: 1536 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SDC4752
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.250.31.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Anonymous
12 years ago
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by WiFi driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 12/15/2013 18:22:44, 1318040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB74-11CF-C570-0818BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9834
SubSys ID: 0x380217AA
Revision ID: 0x0000
Driver Strong Name: oem62.inf:cb0ae4144623ec8f:ati2mtag_Kabini_Mobile:13.250.31.0😛ci\ven_1002&dev_9834&subsys_380217aa
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
Anonymous
12 years ago
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Conexant SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5115&SUBSYS_17AAC049&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.64.0049.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/5/2013 01:25:18, 1680992 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Anonymous
12 years ago
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Conexant SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.64.0049.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/5/2013 01:25:18, 1680992 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: Lenovo EasyCamera
Location: Front
SymbolicLink: \\?\usb#vid_0bda&pid_5728&mi_00#6&382583e6&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Lite-On
HardwareID: USB\VID_0BDA&PID_5728&REV_0010&MI_00,USB\VID_0BDA&PID_5728&MI_00
DriverDesc: Lenovo EasyCamera
DriverProvider: Realtek
DriverVersion: 6.2.9200.10227
DriverDateEnglish: 4/10/2013 00:00:00
DriverDateLocalized: 10/04/2013 00:00:00
Service: rtsuvc
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: Lenovo EasyCamera
Parent: USB\VID_0BDA&PID_5728\200901010001
DriverProblemDesc: n/a
Anonymous
12 years ago
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\rtsuvc,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: UMDF HID minidriver Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xBEEF, 0xFEED
FF Driver: n/a

Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFEEB, 0xDEEF
FF Driver: n/a

Poll w/ Interrupt: No

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