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@Naweeya Sims 3 definitely requires .NET Framework 3.5 whether you're playing through Origin or the EA App (or disc or Steam). Normally, Windows would install it as the game calls for it without the user needing to do anything except agree to it. It sounds like you might be getting this prompt, and if so, just accept it.
Or you can install manually. Hit Windows key-R and enter "appwiz.cpl" without quotes, then click "Turn Windows features on or off." .NET 3.5 should be at the top of the list. If the box next to it is empty, click it to install, and when it's finished, restart your computer. If the box is filled, that means it's already installed. Click the box to uninstall, restart your computer, then install is as above and restart again.
If this doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hello,
I am facing a similar issue with Windows 11 and have followed your steps by running the appwiz.cpl, clicked the box for 3.5 but receive an error message when windows attempts to download the relevant files. The error code is 0x80240023. Is this because internet explorer is retired? I am unable to download or activate Framework 3.5 and downloaded newer versions but without luck getting the sims 3 to run. Any advice would be greatly appreciated.
- puzzlezaddict2 years agoHero+
@ddgraham This is usually a system issue: .NET Framework 3.5 should install fine on even a fully-updated Windows. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Try installing .NET 3.5 again, and if that doesn't work, try a repair install:
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't erase any of your data, but if you get to step 14 and are NOT asked whether you want to keep your apps and files, back out and start over.
- Mikey0095562 years agoNew Novice
hi i'm literally having the same problem as the guy above and ive tried most of ur solutions but it still doesn't work. its just when i try the repair install, the button in the 3rd step doesnt appear. what to do, please?
- puzzlezaddict2 years agoHero+
@Mikey009556 Use Option Two in the guide rather than Option One.
If that doesn't help, please run a dxdiag and attach it to a post. Please also let me know exactly what error you're seeing, if any, when trying to open Sims 3.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 2 years ago
hello, I'm having almost the same issue. I try installing Net Framework 3.5 on windowa 11 but it gives errorcode 0x800705B9.
when i try installing manually it says 0x800F0831. what should i do?
- puzzlezaddict2 years agoHero+
@Jupettisfart Try the suggestions in post 4.
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