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Anonymous's avatar
Anonymous
11 years ago
Approved

The Sims 3 Pets expansion on MACbook keeps crashing

Hi

I just downloaded / purchased The Sims 3 Pets expansion pack last night, just barely 24 hours ago, and I keep running into a reoccuring problem of the game crashing. So far, its run anywhere from 5 minutes to one hour before it crashes and stops working. During the time where it ran for an hour, I had to save the game every 10 minutes to get it to last that long, and despite the saving, when I started it up again, all game progress was lost. 

I'm met with this message upon crashing: (and it doesn't matter if I click yes or no, it doesn't work)

https://38.media.tumblr.com/1f6a6f4de53d52af1819360b84c6e895/tumblr_na29nx9lvX1s4qm5oo1_500.png

I have all the system requirements for the game, and I've turned everything down as low as I can on the game, like suggested on another post, but that did nothing. 

 

Anyone have any ideas on what to do?

 

 

 

 

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Hi

    A common problem on Mac, unfortunately. See the tips below, which should help you get the game running.

    Caspin

    Tips for Mac simmers

    Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.

    Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

    I restart my computer before I play TS3. Close down other things that are running in the background. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

    Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

    Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating to at least that level. The current patch is 1.67.

    The game runs better if you switch off the memories system and disable the in-game Store and social features.

    For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here: http://bluebellflora.com/how-to-play-the-sims-3-on-a-mac/