Purchased a digital copy of The Sims 3 recently and redeemed the code through origin.
The game downloaded and patched fine but then when I went to play I received a screen telling me to re-enter my code.
I tired entering the code in a number of different ways (with/without hyphens, similar letter replacement) but nothing has worked.
What do I need to do to fix this?
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If you already have an Origin account and bought The Sims 3 or any of its Expansions or Stuff Packs through Origin, you do not need to create an account on the Sims 3 website. Just log in with your Origin account and you should be able to see your products on your "My Page" website.
Read more about it here:
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
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Thanks for the reply.
I didn't buy The Sims 3 through Origin but I did redeem the product code through Origin.
I've followed the steps on the site and in that link.
When I tried to log in it said I needed to register. So I registered using my existing persona (zimbler). I then tried to register the game using the same code as I did with origin and I am being told it is invalid.
