Same problem 12hrs later.
I was also charged for the pre order. The money was taken out of the account last month. I checked the bank statement and receipt from Origin. At midnight today, I got an email with the special sets that come with the game. After logging out, logging in, reloading, and doing the hokey pokey and turning myself around. Seasons still looks the same in origin: faded and unreleased. Just like everyone else, I pre-ordered via Origin mainly because I wanted the game without having to drag my toddler out in the middle of the night. It would have been much more easier and far less stressful to have walked to the store anyhow :robotlol:. A few minutes of "waahn waaahn" is better than paying for something and not getting it when promised .:robotmad:
These are screenshots of what we see on Origin.
I am also having the same issue!
i don't have a phone number to call or a chat to pick. i only have email. does that mean i was hacked too. i don't care if i wait 5-10 days. as long i get my seasons that i paid for.
