Forum Discussion

New Novice

12 years ago

The Sims 3 Seasons won't install - it says install Sims 3 first

I had to uninstall the Sims 3 and Seasons because it just randomly started getting really slow during game play (worked fine but one day just ended up slowing). I’ve just reinstalled the Sims 3 and ...

technical issues

crinrict

Hero+

12 years ago

What's your operating system ?

inkyplum

New Novice

12 years ago

Windows 8. Don't see why it should make a difference though, as they both installed perfectly before.

roberta591
Hero (Retired)
12 years ago
TS3 does not like to be reinstalled. Many times the game does not have to be re installed. Many times it's just the user data that's causing the problems. uninstall all. Use a registry cleaner like ccleaner form Piriform (there is a free version). Then install base game. Open Origin and make sure it is up to date. Open the game and patch. close game and open game again and there might be a store patch. Play game to live mode. NOW install the next pack, patch, etc.
- inkyplum
  New Novice
  12 years ago
  I've already done this - twice. Hence, I came on here when it didn't work.
  - crinrict
    Hero+
    12 years ago
    Operating system is important since troublesshooting steps may vary, especially if people have macs 🙂
    
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    Anyways, does the base game work fine on it's own ?
    
    Did you install to the default path ?
    
    What is your base game version right now ?
    
    Open the launcher and check the number in the lower left corner.