The Sims 3 Starter Pack, ( Humble Bundle)

Same problem. Contacted support and they just told me that my games would be given to me eventually.

Unless their website uses some sort of extremely mucked up system of handling games, whatever the hell code they have to add a game to purchases did not work for me (And apparently you and the other +1ers). Everyone else got the games in their purchase history the moment they redeemed them.

Waited over 11 hours now and it's still not there. http://i.imgur.com/FqwfaIW.png

I feel sorry for the guys on the live chat, they don't seen to have a clue what's going on and it's ridiculous that a company as big as EA could have such massive problems and not do anything about it for over a day now.

Edit:

Just found a reply from a staff member saying they should automatically give it to us all within 24 hours. I really hope so, it's really the only game I bought the bundle for. BF3 is cool but I'm terrible at FPSs