It should be fixed.
Try redeemed here: https://store.thesims3.com/myAccount.html again. If it doesn't work, live chat is your only option.
Try a different browser and make sure your country is set to US.
It should be fixed.
Try redeemed here: https://store.thesims3.com/myAccount.html again. If it doesn't work, live chat is your only option.
Try a different browser and make sure your country is set to US.
oh my gosh :catsurprised: ...OH MY GOSH OH MY GOSH!!!!!! :cattongue: I don't know what changed in order to fix it, but I just got off of work to find your reply! I tried to redeem my code again and it worked! I CAN DOWNLOAD IT FROM MY PURCHASE HISTORY!! This just made my day! :catembarrassed:
It's downloading right now, thank you all soo much!!! It was frustrating not knowing what to do, I'm just not tech-savvy enough to figure it all out but hey- My Sims can now enjoy all there is to enjoy from Monte Vista!!! Now if only I can get some of my custom downloads to stop making my Sims' clothes glitch I'll be perfect! (but that's another issue entirely, one I'll be able to fix on my own time later) for right now I'm just excited to start playing once the download is finished!! :catlol:
