Forum Discussion

6 years ago

Solved

TheSims3 Client is blue.. cant access download and log in system

Uh good evening guys.. i have a disturbing problem about the sims3 client. As you can see in the picture i sent (in case it doesnt work there is link -> http://prntscr.com/onnpal) The welcome screen...

technical issues

puzzlezaddict
6 years ago
@AlexLunaDefoe Try clearing the cache for Internet Explorer. Even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.

https://kb.wisc.edu/page.php?id=15141

If that alone doesn't fix things, drag your entire Sims 3 game folder out of Documents\Electronic Arts and onto your desktop, clear IE's cache again, and see if it helps.

puzzlezaddict

Hero+

6 years ago

@AlexLunaDefoe Try clearing the cache for Internet Explorer. Even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.

https://kb.wisc.edu/page.php?id=15141

If that alone doesn't fix things, drag your entire Sims 3 game folder out of Documents\Electronic Arts and onto your desktop, clear IE's cache again, and see if it helps.

AlexLunaDefoe
6 years ago
Hello, so i tried to clear the cache for internet explorer and yes it helped, the screen is normal again, thanks for help ^^