When I go to add The Sims 3 to my Shopping Cart, it tells me my account is apparently in violation of TOS and that some Origin functions have been suspended. What TOS have I violated and when as I am unaware of the infraction and what penance must I perform before I shell out $20 USD for this DLC?
Community AdminHmm, it sounds like there may have been some sort of account compromise. Please update your password and run a malware scan on your machine. It's also probably a good idea to enable two-factor authentication: http://help.ea.com/en/article/origin-login-verification-information/
As for your issue, please contact support. They can investigate your account more thoroughly, and assist as appropriate.
http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/
