Forum Discussion

Anonymous

13 years ago

Approved

Unable to connect to EA Download manager

Ok this is for Sims 3. For some reason it's not letting me click it in Select Product. My title pretty much says it all. Whenever I try to go to "refresh" in Game Updates to see if my game is up to d...

technical issues

crinrict

Hero+

13 years ago

EADM is no longer a supported program. It's Origin now. Uninstall EADM from your computer, download Origin and install that: http://www.origin.com/en/download

Anonymous
13 years ago
Approved
@crinrict wrote:
EADM is no longer a supported program. It's Origin now. Uninstall EADM from your computer, download Origin and install that: http://www.origin.com/en/download
I am having the same problem but I already have Origin, and I made sure it is the latest version.
- crinrict
  Hero+
  13 years ago
  - Did you change the email address on your account lately ?
  - Are you sure that nothing is blocking the connection, like an anti virus program and/or firewall ?
  - Java, flash player & Windows all up-to-date ?
  - Anonymous
    13 years ago
    Approved
    I am not having any of these three problems but still get the error message. I have Origin installed.
- cocoad214
  13 years ago
  Since EADM is no longer a supported program, how do I Uninstall it and its connected to the Sims3 game? I've already Uninstalled the game and reinstalled it. This is really very very very annoying. Who knew that trying to play a video game or getting an update would be so tedious. Please help.
  - crinrict
    Hero+
    13 years ago
    You can uninstall it like any other windows program. I think it also auto-updates to Origin and it's basically just the wording that is wrong.
    Do you already have Origin installed ?
    For patching you can use these links (manual patches)
    
    http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/