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Aleeneh's avatar
Aleeneh
4 years ago
Solved

Unable to download new worlds from website

I'm looking into downloading some new worlds from the website.  However, every time I click "Add to game", I get the following error: "Upgrade your registration for The Sims 3 Community! You must...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @Aleeneh  Are you signed into the store site when you try to download the worlds?  Does it help to clicck "Save file" rather than "Add to game"?  For the latter, the file will land in your main Downloads folder, and you'll need to move it to Documents > Electronic Arts > The Sims 3 > Downloads in order for the launcher to read it.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@Aleeneh  Are you signed into the store site when you try to download the worlds?  Does it help to clicck "Save file" rather than "Add to game"?  For the latter, the file will land in your main Downloads folder, and you'll need to move it to Documents > Electronic Arts > The Sims 3 > Downloads in order for the launcher to read it.

  • Aleeneh's avatar
    Aleeneh
    4 years ago

    Thanks for your reply! 

    Yes, I am signed in at that point. 

    Your suggestion, however, seems to have solved the problem! Thanks so much for your aid! 

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