@Nargum Sorry for the late-ish reply; I wasn't around (online) yesterday afternoon and evening.
This isn't immediately relevant, but when you reinstalled Windows, you installed build 1909, which will go out of support in a few months. It's not likely to be causing your issue; I just figured I'd mention it.
What is relevant is that many of the Sims 3 errors in both dxdiags reference MSVCR80.dll, a component of the 2005 VC++ runtime. Sims 3 uses the x86 version, and its absence or corruption will crash the game every time. The runtimes only started being cumulative with the 2015 versions; each of the earlier ones is standalone, so Sims 3 can't and won't use anything other than the 2005 x86 runtime.
Please download a new copy of the runtime from Microsoft; if you already have it installed, uninstall first (don't repair, do a full uninstall) and then download a new copy. You can get it here:
https://www.microsoft.com/en-us/download/details.aspx?id=26347
Restart your computer after installing and before trying to play. If you get the same error, please clear Origin's cache (again, if you already have) and repair the game: open your game library, right-click on the Sims 3 icon, and select Repair. If you've taken steps to get your graphics card recognized, the repair will replace the .sgr files with default copies, so save your current ones elsewhere before repairing. But please try to run the game at least once with no changes to any files.
If this doesn't help either, you may need to uninstall the game, clean your computer's registry, and reinstall. The error you're seeing is often caused by extra registry data or a mismatch between the game's entries and what Origin expects. Downloading from Origin is more efficient, that is if you're stuck with Origin anyway, and it doesn't carry the risk of incomplete patching or registry mismatches. If you don't feel like combing through the registry manually, CCleaner or Revo Uninstaller will do it for you; let me know if you need instructions.
Hi, @puzzlezaddict,
I’m very happy for your attention. I’m in a place of very slow internet [200kb], and the loss of signal here it’s a constant, I’ll take more than 10days to get to download and reinstall ts3 and its packs, for this, any effort on trying to solve it another way, independently of the work, I accept it, because, the difficulties where I am are many. I don’t have the vc++2005 installed, I have it from 2010 forward. But I’ve stayed wondering, I used to press play -always- after three times the game entered: it was always like this: 3 times. The novelty is that now, the game doesn’t enter anymore. The friend who’s helping me at the MTS talked about an Options.ini file, the sensation is that after I press play, the sequence of initialization fails because the launcher system it’s not getting to find files such as “boot”, for example, as if it didn’t find the device of something, something logical, and not exactly a runtime library, I don’t know, something it’s out of order, or simply, the manager of the loading process isn’t finding the right pathway.. Indeed, I don’t know how the ea download manager works, I used to know the installshield, which was something that one could manage files and directing its installing, do you know how does the launcher mounts its initialization sequence? So I could know which files or library, something which could identify a failure of initialization, in that which happens right after the play? Which could also be responsible for the black screen not going further to the game and crashing instead.. it’s indeed only an observation, I indeed haven’t understanding on the issue.
Is there any way of I cleaning up the registry manually? I’ll upload a photo of how it’s installed in my hkey_ .
I do have the CCcleaner, and I’ve runned it [more than twice], but it didn’t solve. For having previous versions updated, such as patch1.69 from 2015 is it necessary downloading the vc++2005? Until a week ago, even though with all the problems, I got to play, after two hours, the game crashed, it was always like this, but it worked, this thing begun after a clean win10 reinstall due to a blue screen of death : it was a too strange problem, my desktop disappeared, right after a windows update: I was able to bring the desktop back, but it didn’t work anymore: all my apps and softwares didn’t open up anymore, so I had to make a clean windows install, and updated Windows it to what Microsoft tells me it’s its latest update and that it’s the done: and so, I’ve redownloaded and installed everything again through origin [TS3+EPs+SPs], and I’ve noticed it grouped up the packages in a different way from which it was used to do, usually, the first EP to be downloaded was the world adventures, and then the others, now they’re all out of the sequential order, the WA, for example, was like the 5th: I know this may be irrelevant, but a while ago, in dialogue with ea itself, it recommended me downloading these packages in sequence, that they possessed a sequence, I don’t know if this may have something to do with what’s going on, or if it may have caused a mess in the registry, by what I’ve understood, these packages are integrant part of the base game exe. I find it strange, even though I turning off all the packs [I have all of them] and not being able to enter the game only with the TS3 base game, the blackscreen crashes even faster.
It makes sense what you’ve said, and I’ll follow all the paths which you’ve indicated me, something I’ll do now, and returning here the fastest possible. I’ll download the vc++ you’ve indicated, install it, clean the registry, reboot, run a dxdiag again, attempt to enter in the game once more, then return here.
obs.: i've uploaded a pict. of how it's installed in my hkey_local_machine, where i've found 3 ts3base entries [i've marked it in blue], plus a 4th one in the Sims folder entry.. i've found this strange. In case the pict. doesn't load, there's a copy of it in the mts thread where i've also sought for help [x]
Again, thanks for the support.
