Unhandled page fault on read access to 0x00000014 at address 0x1027f2cb

Hello! So I also have this exact same peoblem where my babies are either invisible or look like a stick and all my sims have weird "clothes" on in the shower, "my sims are some kind of monsters and my baby girls some kind of a stick" but i am no where close to a computer geek and i have no idea how to fix it. I read the solution to this question but i do not understand most of it... 0_o any help would be appreciated! once again simple terms for this non-computer geek would be great! :cattongue: