Forum Discussion
@ddsalove: Are you on PC or MAC
Are you trying to start the game pressing play on Origin or on the Sims 3 Launcher?
@eldruyor: Before updating your game, please read this on what to do before patching, it's very important that you read it.
After carefully reading the notes on what to do before patching, use the Super Patch to update your game.
- ApprovedAnonymous12 years agoI have tryed opening the sims supernatural on my mac useing both the origin launcher and just useing the sims supernatural and sims 3 icon and ism still getting the same message
"Unknown error occured"- ApprovedAnonymous12 years ago
Hi,
Have you patched your game up to date (1.63)?
Have you only recently installed Supernatural and did you have problems before you installed it? Did the installation seem to work? Perhaps you have a corrupted download.
Do you have any mods or custom content (if so, remove them until your game is working again).
For general advice, information and tips on how to play TS3 on a Mac, read BluebellFlora's guide here:
http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664#U749664In particular, try moving out the whole TS3 folder from Documents and onto your desktop, let the game generate a new one and then see if you can play. It is possible that there is some problem within your current setup.
Caspin