"ZeeGee;c-17393422" wrote:
@emorrill Please take notes! I guess I’ve just assumed that if NRaas experts can’t fix it, it can’t be fixed but I hope so much that your tech people can find a fix. Thank you for doing this.
@ZeeGee Honestly I didn't even think about that. :pensive: And I hope the NRaas guys don't think I didn't trust their conclusions about the issue. I forgot you had asked them about it. I forget a lot these days...
I just needed to take it to someone who could
show me how to possibly fix something like this, as I am a visual learner.
I took some notes, but I just ended up tossing them aside...
I wish I had good news for all of you...it was my hope...but no... You were right ZeeGee and so were the NRaas folks. The IT guy that was working with my computer (after trying all sorts of different settings and options) finally gave me his professional opinion that it's a Windows issue and Graphics Drivers have nothing to do with it, even if I were to roll back to a previous version of it. :pensive: I'm sorry...I won't lie I felt like crying when I walked out of there...
He did tell me though that Windows is becoming more aware of the gaming community and that they've already made some fixes where some games were having issues and they rolled them out in an update. This was (somewhat) a comfort to hear and it's my great hope that they will have a fix for whatever is affecting our Sims game in another update.
I'm telling myself to just let it go and keep on enjoying my game, which I know I will. Nothing could ever stop me from playing it. And to trust that someday Windows will fix the issue.
Keep calm and Sim on my friends. <3
