"Warning; Unrecognized Video Card. Your video card not found in our database.

I deleted everything labelled RTSS from Downloads (only 3 of them in recent download history). Turned off computer, downloaded again, then went into Downloads and right clicked on new RTSSS. There is a list that does not include "extract here" but when i hovered mouse over "7 zip" the option to "extract here" was there so I clicked it. Then a box popped up saying "Confirm File Replace. Destination folder already contains processed file. Would you like to replace the existing file.......with this one.........?" 

I stopped here and haven't done anything because I don't know what to do. I can't attach a pic because it says the file size is too big. 

@esperelda  Sorry for the late reply.  It sounds like there's another copy you didn't find, but it's okay to replace it.  Just make sure you look for it after it's extracted, because it has to be there somewhere.  It can also help to sort the folder by modified date (click the header): the most recent files will be at the top, although RTSS may have its uploaded date rather than the date you downloaded it.  That should still be recent though.

I've followed your steps to the best of my ability and I'm just simply not getting the window you showed that allows me to open RTSSS. Something is wrong somewhere. I've done this repeatedly. 

The most I ever get is a set-up wizard that asks if I want or agree to RTSSS and what name do I choose for a start up file. And as I look at the Start menu in the left hand corner there are 3 RivaTuner Statistics Server icons and I don't know what they are or what to do with them or what they mean.

@esperelda  If you open the Tray, do you see a blue and red RTSS symbol?  The Tray is in the lower right corner; click on the ^ symbol to open it.  If RTSS is running and you click on its icon, it should show what's in my earlier screenshot.

There is not a blue and red symbol in the Tray.

....not a blue and red RTSSS symbol...

@esperelda  Can you launch RTSS from the Start menu?  It doesn't matter which one you choose, or you can try each in succession.  If you don't see anything on your screen, check the Tray again.

I always launch RTSS from its .exe in Program Files, but it doesn't show on-screen unless I open it from the Tray.

After double clicking one of the RTSS icons from the Start menu, it showed up on the bottom left of the screen on the toolbar. After double clicking there, the window you showed popped open. I originally purchased sims 3 on disc and as expansions came out I think I got all those on disc. Hope am remembering correctly. I also used to sign into Origin but stopped because I heard Origin will automatically update the game so that you can only play some expansions at a time (Do you know if this is still true?). Anyway after clicking green add button a window pops out saying "Look in:" so I can go to "This PC" to "documents" to "Electronic Arts" to "The Sims 3" but I don't see any TS3W.exe that you mentioned? Origin also pulls up as an option in the "Look in" window. 

@esperelda  There is no TS3W.exe anywhere in Documents; it's inside the game's program files.  If you installed via disc, the full file path will probably be something like this:

Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin

Origin can and will update your game to patch 1.69, which would require you to run the game through Origin rather than from your discs.  If you already play through Origin or did so in the past five years, this has probably already happened, but if not, it's something to avoid.

Program Files (x86) > Electronic Arts > EADM ....the EADM folder is empty so this must not be the correct location. When news came out about that Origin update everyone was saying disable the automatic update so I did. Since then I turned off the automatic updates and Origin still says it has an update yet this seems to be the file path on my computer: Program Files (x86) > Origin Games > The Sims 3 > Game > Bin. So this is the one to choose?

@esperelda  Yes, the ...The Sims 3\Game\Bin is the correct path, and if you're on patch 1.69, you'll want to add TS3.exe, without the W.  You can see the patch number in the lower left corner of the launcher.

When I click green Add button, a window pops up  that says "look in" so i start clicking in succession "This PC" that file/folder opens, then I click "Local Disk (C🙂" icon then that window opens etc etc I  keep clicking til I get all the way into Bin and the only thing left to click is "open" and nothing happens. See what I mean...like I can't actually type out the file path in the little tiny box that says "Look in" and "Open" because nothing would "match" How exactly am I supposed to tell/show RTSS that this is the path file?

@esperelda  So there's nothing showing up in the Bin folder?  That's exactly where you'd find the .exe to add.  I'm looking at RTSS right now and see five different .exe files in the Bin folder.

But just to make sure you're looking in the correct location, please launch Sims 3, put it in windowed mode, and open the Task Manager, which you can access by right-clicking on the Taskbar along the bottom of the screen.  You'll see an entry for Sims 3; right-click on that and select "Open file location."  That's the location of the .exe that's running Sims 3, and that's the location you need to open within RTSS to find that .exe.

When following This PC > Local Disk (C) > Progr Files (x86) > Origin Games > The Sims 3 > Game > Bin (which is also what shows using your instructions with Task bar/ Task manager) there is a long list of 'files' some say "icon," "application," CONFIG file," etc but none say .exe except "Sims3Launcher.exe.config or Sims3LauncherW.exe.config. But when looking at,it seems, those same files in RTSS they look different and  one says TS3 executable file (under file  type but I have to highlight it before it says that) and a TS3W (also only once highlighted shows file type as executable)

So can I choose the TS3W because that matches my disc downloads, instead of TS3 which means it is an Origin game?

And, what do I do just double click on TS3W and it will then show in RTSS?

Ok I followed everything and the fps no longer goes over 60. Played about 30 minutes -- will more over the weekend to see how it does. Wow I had no idea this whole venture would be so involved and get kinda hard LOL. Thank you @puzzlezaddict soooo much for all your time and willingness to get this resolved! I see why you are a hero!!! 

@esperelda  I'm so glad to hear it's working.  Let me know if you have any other issues.

@puzzlezaddict :  The fps stays at 60 or below and the graphic card seems ok. Thank you again. Should I click on the button that says "accept as solution" to end this post?

@esperelda  Accepting a solution doesn't close a thread, it simply highlights the post that fixed the issue or gave the requested information.  So if you'd like, you can pick a post that helped you, but it's not necessary.  And a thread generally doesn't get locked unless it's old, there's a better thread for people to use, or something about the thread breaks forum rules.

@kaglett  Sure, I can help, but I probably don't need a dxdiag.  Instead, go into Documents > Electronic Arts > The Sims 3, open DeviceConfig.log, copy the first 40 lines or so (stop when you get to Options), and paste them here.  You can delete your user and computer names, about 20 lines down; the file doesn't contain any other personal info.

Here it is below. So, I followed your steps to uninstall drivers with DDU. I've already used DDU multiple times due to driver issues I've had since the start of this year. But I didn't think I had ever tried to uninstall drivers and let windows update auto-install new ones; all guides I followed did manual installs. I was curious, thought it wouldn't hurt so I let windows auto-install drivers. Now my sims 3 game no longer gives me that warning message. However, one of my other games is now complaining that my drivers are not up to date and the game is stuttering. I've always had stuttering, unsmooth gaming experience issues this past year on almost my games, regardless of which nvidia drivers I install. And I guess installing windows recommended drivers didn't fix that either.  Anyway, so I just gave that info so you can understand the state of the file compared to yesterday. Just for curiosity's sake, does this file reveal anything to you that might be wrong with my graphics drivers alone, even the warning message is gone? I'm just looking for anything helpful that might point to why the driver is having issues. Or maybe I am wrong and it's not even the driver.

Sorry if that is an info dump. Only answer what you feel is necessary. 

=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 1 CPU: 4 RAM: 4 CPU Speed: 2895 Threading: 3
Adjusted CPU: 3460 RAM: 11645 Adjusted RAM: 11133 Cores: 16
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen 7 4800H with Radeon Graphics
Family: 15
Model: 0
Cores: 16
HT: 0
x64: 0
Memory: 11645MB
Free memory: 4356MB
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 1650 Ti
Name (database): NVIDIA GeForce GTX 1650 Ti [Found: 0, Matched: 0]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1f95, Board: 3a4417aa, Chipset: 00a1
Driver: nvldumd.dll, Version: 27.21.14.5749, GUID: D7B71E3E-5CD5-11CF-6F62-4A1A1BC2D635
Driver version: 5749
Monitor: \\.\DISPLAY1
Texture memory: 32MB <<OVERRIDE>>
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1

@kaglett  Allowing Windows to choose a graphics driver for you is actually not a good idea most of the time.  It's occasionally necessary when the original source of the appropriate driver no longer hosts it, for example Intel has taken down drivers for processors with integrated graphics released before... 2015 maybe?  Point is, letting Windows choose a driver is the last resort, not the first choice.

It would be best to address the driver issue before getting your GPU recognized, so please post a dxdiag:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

and I'll find you the correct driver and let you know whether you need to DDU the current one first.

Thank you for the kind help. Alright, I see. I've posted the file.