hey. sometimes custom content is set for a specific color and when you click to change the color the gloss disappers. it's just that whoever made the content, did not think to make so that the gloss stays on wen the user change the color. the same concept applies to the eyes. to go back to the gloss effect try removing the make up with the box with an x on it and then reselect the colored product as it's now reset itself to the creator's concept. if color still doesn't correct then back out of CAS and start into it again. if it's still happening or happening to all of that type of make up uninstall the base game and all expansions and stuff packs and then reinstall just be sure to use back ups to retrieve anything you don't want to lose. hope this helps. 🙂