I'm getting the same error. It's most likely the download and not your game.
let the creator know and ask them to try themselves.
Is the message still poping up after you said no ?
Thank you so much for your help and I'll make sure to ask you if I have any problems. 🙂
I think I'm forgetting something lol so I will probably right another post if I remember.:womanhappy: 🙂
You're welcome.
Thanks for accepting a solution.
I will just try to reply here as I have somewhat the same problem ... about patching store. Now my file is the right size, is in the right place, I've tried deleting as was written up here and then trying to reinstall. My problem is every single item I have brought in store. I get this error message (translated from Danish) for EVERY object whether it be Sim, clothing, hair, city or what-so-ever: "Could not install. Make sure your game has all needed software updates and try again." I have just spent 6 hours reinstalling all the game, I have patched it to 1.63, updated store for v 2.2 and it should be right now ... Still I get that error message. I was hoping to get to play in Midnight Hollow and with some of the medieval/historical content, I bought ... And as I just wrote I have already reinstalled everything after launcher-failure earlier today (a corrupt launcher file). I manually uninstalled everything and made sure all was gone, before starting over.
Uhm, think that is all info. If you need more, please let me know and thank you for your time and advice in advance, it is much appreciated :heart:
I don't know what's up with that message. Many have it and I'm trying to get some answers from the CM.
Sorry I can't help with this atm
If you get an answer, vil you reply in here or let me know where to look so I can find a solution to my problem? That would be much apreciated 🙂
I guess, I'll be making a post in my blog here: http://sims3.crinrict.com/en/
It's such a common issue that it deserves a post once it has a solution.
Or you can just bump this thread in about week and ask again. I can't subscribe to every post I answer in, I would loose track of everything.
Would that work for you ?
I will just keep an eye on your blog - saves you the extra work ... However after playing yesterday without store-content apparently now my launcher cache files are corrupted and I can start reinstalling - again again again (5th time in a month now ...) might solve the problem.
Ok. I hope this can be figured out.
Was this ever resolved?? Im now having the same issues after doing a full clean install of all my games. Ive checked the file size as the previous posters, and everything is normal.
Hmmm....
Hello Crinrict,
Just coming to this thread and trying your advice for the store content because I have saved a file for a sim off the exchange that is doing the same thing(will post update if it works).
However I know the isn't the right forum for this I cannot for the life of me find the crash forum for the Supernatural Expansion and I know you are the most helpful in the Forums. I keep receiving this error randomly for Supernatural it says something along the lines of "exception raised would you like to debug it" I click yes and my game shuts down, here recently it shows up in my create a household screen when I try to use my pre-made custom Sims. I have reinstalled all my software including all patches (retrying the store patch) deleted all saved games and custom content and started over with back up files and I am still receiving this error I was hoping you knew about it. The link below shows screen shots of the error and my system information I am on a Mac.
